Terms of Service

1. Agreement and Eligibility

These Terms govern your use of SINOA, a service of RhythmIQ Insights LLC, across the web, mobile apps, and related services. By creating an account, accepting these Terms, or using a protected feature, you agree to these Terms and the policies incorporated here.

You must be at least 18 years old and legally able to enter this agreement. Material revisions require renewed affirmative acceptance before protected features resume.

2. Educational Service; Not Medical Care

SINOA generates educational pattern comparisons based on uploaded ECG recordings using automated analytical methods. The generated observations are informational only, may be incomplete or incorrect, and are not intended to identify, diagnose, confirm, exclude, monitor, predict, or treat any disease or medical condition.

Do not use SINOA to make or delay a medical decision. Seek qualified care for symptoms or concerns and contact emergency services for an emergency.

3. Recording and Output Limitations

Short, incomplete, invalid, unsupported, noisy, or low-quality recordings may produce limited or no results and may be excluded from trends and comparisons. A Pattern Summary is not an all-clear and does not show every possible signal pattern or condition.

4. Your Content

You retain ownership of recordings, files, notes, and other content you submit. You grant RhythmIQ a limited, non-exclusive, worldwide license to host, copy, process, analyze, secure, transmit, display, and create service outputs from that content only as reasonably needed to operate, protect, support, and improve the Service, follow your instructions, and meet legal obligations.

You represent that you have the rights and permissions needed to upload and share the content. Do not upload another person's information without lawful authorization.

5. Acceptable Use

We may investigate suspected misuse and throttle, restrict, revoke share links, suspend, or terminate access when reasonably necessary to protect users, the Service, or third parties.

• Do not use SINOA for diagnosis, treatment direction, emergency monitoring, or an unauthorized clinical workflow.
• Do not access another person's account, bypass plan or security controls, scrape or probe the Service, introduce malware, overload the Service, or automate abusive traffic.
• Do not misrepresent a SINOA output as a diagnosis, medical advice, certified result, or guaranteed finding.

6. Plans, Trials, Billing, and Quotas

Paid plans, trials, renewal, cancellation, refunds, stores, taxes, and quotas are governed by the Subscription Terms and purchase disclosures. Deleting your account is not the same as canceling an Apple App Store or Google Play subscription. SINOA requests cancellation at period end for an active Stripe subscription before a paid account is successfully deleted.

7. Sharing and Third-Party Services

Anyone possessing an active public share link and required code may be able to view the selected health information. You choose the recipients. Revocation cannot retrieve copies already downloaded or captured.

Third-party devices, Apple, Google, Stripe, and other services have separate terms and practices. RhythmIQ does not control third-party devices or guarantee the data they create.

8. RhythmIQ Intellectual Property and Feedback

The Service, software, designs, models, documentation, trademarks, and materials are owned by RhythmIQ or its licensors. Except for the limited right to use the Service under these Terms, no rights are transferred.

If you voluntarily provide feedback, you grant RhythmIQ a perpetual, irrevocable, worldwide, royalty-free right to use it without restriction or compensation, without publicly identifying you without permission.

9. Service Changes, Suspension, and Termination

We may modify features, models, limits, supported formats, and plan packaging, and may suspend or terminate access for material breach, unlawful use, security risk, nonpayment, or conduct threatening the Service or others. Where practical, we will give notice and an opportunity to cure unless immediate action is reasonably necessary.

10. No Professional Relationship

Use of SINOA does not create a clinician-patient, fiduciary, advisory, or other professional relationship between you and RhythmIQ.

11. Warranty Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL OUTPUTS ARE PROVIDED AS IS AND AS AVAILABLE. RHYTHMIQ DISCLAIMS EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, AND THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SHOW EVERY RELEVANT SIGNAL PATTERN.

12. Exclusion of Certain Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RHYTHMIQ AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, GOODWILL, USE, OR DATA; OR DAMAGES ARISING FROM RELIANCE ON A SERVICE OUTPUT, EVEN IF ADVISED THAT SUCH DAMAGES WERE POSSIBLE.

13. Aggregate Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TOTAL AGGREGATE LIABILITY OF RHYTHMIQ INSIGHTS LLC AND ALL COVERED PARTIES FOR ALL CLAIMS ARISING FROM THE SERVICE, ANY OUTPUT, OR THESE TERMS WILL NOT EXCEED THE FEES ACTUALLY BILLED TO AND PAID BY YOU FOR THE MOST RECENT ONE-MONTH PERIOD OF SERVICE FOR THE SINGLE SINOA ACCOUNT GIVING RISE TO THE CLAIM. FOR AN ANNUAL OR OTHER PREPAID PLAN, THE CAP IS THE PRO RATA ONE-MONTH PORTION OF THAT ACCOUNT'S FEE. FOR A FREE OR TRIAL ACCOUNT, THE TOTAL AGGREGATE CAP IS US$100. THE CAP IS COLLECTIVE, NOT PER CLAIM, UPLOAD, DEVICE, EVENT, OR USER.

Nothing excludes or limits liability that cannot lawfully be excluded or limited. Non-waivable consumer rights remain unaffected.

14. Indemnification

To the extent permitted by law, you will defend, indemnify, and hold harmless RhythmIQ and its affiliates, officers, employees, and agents from third-party claims arising from your unlawful content, violation of another person's rights, or willful misuse. This does not apply to claims caused by RhythmIQ's own breach, negligence, or unlawful conduct and does not waive non-waivable rights.

15. Informal Dispute Resolution

Before arbitration or a lawsuit other than an eligible small-claims matter, send an individual written notice describing the claim, relevant account, requested relief, and contact information to security@rhythmiqi.com and the address below. The parties will try in good faith to resolve it for 30 days after a complete notice is received. Applicable limitation periods are tolled during that period.

16. Individual Arbitration and Opt-Out

Except for eligible small-claims matters, claims seeking only injunctive relief for unauthorized access or intellectual-property misuse, and claims that cannot lawfully be arbitrated, disputes will be resolved by individual binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The Federal Arbitration Act governs this section.

You may opt out by emailing security@rhythmiqi.com or mailing the notice address within 30 days after first accepting this version. Include your account email, name, and a clear opt-out statement. Opting out does not affect access or other provisions.

17. Class-Action and Jury-Trial Waivers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLAIMS MAY BE BROUGHT ONLY INDIVIDUALLY, NOT AS A CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE-ATTORNEY-GENERAL, OR REPRESENTATIVE ACTION. FOR CLAIMS PROPERLY HEARD IN COURT, EACH PARTY WAIVES A JURY TRIAL TO THE MAXIMUM EXTENT PERMITTED BY LAW.

18. Governing Law and Court Venue

Oregon law governs these Terms without regard to conflict-of-law rules, except that the Federal Arbitration Act governs arbitration. Permitted court proceedings must be brought in state or federal courts in Washington County, Oregon, unless applicable consumer law allows another forum.

19. Changes to These Terms

Updates apply prospectively. We will provide reasonable notice of a material change and require renewed affirmative acceptance when rights or obligations materially change. Continued use alone does not replace required reacceptance.

20. Notices and Contact

We may send service notices to the account email or display them in the Service, subject to applicable law.

• RhythmIQ Insights LLC
• 1014 Douglas St., Forest Grove, OR 97116, United States
• security@rhythmiqi.com
• +1 503-862-9233

21. General Terms

These Terms and incorporated policies are the entire agreement concerning the Service. Unenforceable provisions are enforced to the maximum lawful extent and the remainder remains effective, subject to the arbitration severability rule. Failure to enforce is not a waiver. You may not assign these Terms without written consent; RhythmIQ may assign them with the relevant business subject to privacy obligations. RhythmIQ is not liable for delay caused by events beyond its reasonable control.